Frequently Asked Questions

Does Cooling Tower World ship internationally?

At this time, Cooling Tower World does not ship outside of the United States and Canada. If you would like to order BAC parts internationally, please contact your local BAC representative.

Is there an expedited shipping option?

BAC automatically ships your items free with 2 day shipping. At this time, BAC does not offer an overnight shipping option. To read our full shipping policy, click here.

How do I get my tracking number?

When your order is shipped you will receive an email with your tracking information. Alternatively, you can check your order status online to find out your tracking number.

Is my personal information secure?

Yes, Cooling Tower World uses encryption technology which provides a secure shopping experience. To read Cooling Tower World's full Privacy Policy, click here.